Student Support Services (SSS)
Information for giving
University is aware that Student support services (SSS) are a cluster of facilities and activities that are provided to make the learning process easier and more interesting for the learner. They serve as the interface between the institution and the learners. The quality of higher education depends directly on the student support services provided in various modes of higher education.
We wish to let you know that to assist you with any problems you may face, including those of an academic or personal nature we have student advisers who are very understanding of the issues you face as a student and they can really provide help when you need it most.
Student services cover the following:
STUDY SKILLS UNIT
This service gives students advice on everything academic, from tips for taking notes during lectures and researching effectively to referencing correctly and producing high-quality assignments. We have specialist staff who can assist you.
PEER SUPPORT AND TUTORING PROGRAMS
Adjusting to student life isn’t always easy, so it’s worth looking out for peer support and mentoring programs at our University. We run peer-assisted study sessions, which are designed for students who want to improve their academic performance and are run by students who have previously studied the relevant unit.
DISABILITY LIAISON OFFICE
Students with disability can access support services such as Auslan interpreters, note takers, specialised computer programs and other equipment. The disability service can also act as liaison between staff and students to discuss a student’s requirements and arrange alterations to assessments, such as using a scribe or computer in an exam.
COUNSELLING
Trained counsellors can give confidential advice to students struggling with their studies, relationships or problems at home. You can also make an appointment to have a chat if you are having trouble adjusting to the changes that come with beginning tertiary study (such as being away from home or keeping up with an independent study schedule). This service is available without a doctor’s referral.
CAREERS SERVICE
Careers offices provide counselling and guidance to students who are unsure of what field they want to enter after graduation and need some guidance choosing subjects, as well as final-year students looking for their first job. They may also provide advice and assistance to students seeking part-time work or work experience during their course. Most institutions offer a combination of group workshops (such as those for résumé writing and interview skills) and one-on-one sessions.
FINANCIAL ASSISTANCE
The financial services team at your institution can be seen when you need advice about budgeting, employment rights, taxation, government allowances and other financial questions or problems. Financial advisers can also assist students to obtain student loans, whether this is through the institution or a bank.
ACCOMMODATION SERVICE
Housing service staff usually give information about on- and off-campus accommodation options for students and maintain a database or notice board of available rooms and properties. They may also be able to advise you about your rights as a tenant and provide assistance should you require help with a rental dispute.
CLUBS AND SOCIETIES
The range of clubs and societies verges on the ridiculous, with groups for everything from environmental activism to beer appreciation and medieval re-enactment. Even if you’re studying part time and continue to work, you’ll find that many activities are organised after hours (think faculty balls, cinema screenings and sporting activities), over the weekend and during semester breaks. These are a great way to get involved and make new friends who share your interests.
STUDENT HEALTH CLINIC
On-campus nurses can provide first-aid treatment and information and referrals on general medical and family planning matters. Students may also be able to make an appointment with a bulk-billing doctor or access dental services at a reduced cost.
LIBRARIES AND COMPUTER LABS
Access to a well-stocked library makes it a lot easier to complete your assignments and get some quiet study done between classes. Some institutions also house faculty-specific libraries (such as for business or law) or subject-specific libraries (such as for cinema studies). Most facilities also stock plenty of fiction, magazines and even DVDs, and most allow personal internet use. Staff are on hand to answer any questions or help you locate resources and run regular sessions to assist students to develop information research skills. These generally occur at the beginning of each semester.
COMPUTER LABS
Computer labs are a must for completing assignments and research between your classes. You institution may even offer secure 24-hour computer labs for those night owls up late finishing assignments. You may also find that there are special computer labs set aside for certain students who require specific software (design students, for instance).
SPORTING FACILITIES
The great thing about being a student is that not everything is about sitting in a lecture or at a desk studying, with cheap gym memberships and sporting clubs keeping students moving between classes. We have sprawling playing fields, that you can use at your leisure or as a member of a sporting club.
CAREER COUNSELLING
Attending career counselling workshops at your university is the perfect way to explore your motivations and assets, the skills you could offer a business, and careers you would be a good match for. Career counselling is especially useful if you aren’t quite sure which direction to head in. It will help you discover new options and decide on a pathway. Your university careers center can also help you when applying for jobs, searching for internships or contacting alumni in your sector.
NETWORKING TRAINING AND EVENTS
To increase your employability, it’s useful to start building a professional network as soon as possible. If networking doesn’t come so easily to you (or indeed, terrifies you!), make use of student services designed to make networking less intimidating.
Anti - Ragging
Every student at the time of admission has to sign a declaration that he/she will not indulge in any form of ragging and any other unlawful activities. The University has zero tolerance to ragging and any violation which is a punishable offense.
Sexual Harassment Complaint Committee
The University recognizes that sexual harassment is a serious offence and takes appropriate steps to prevent and deal firmly with sexual harassment related issues. A Sexual Harassment Complaint Committee is constituted as per the Supreme Court of India guidelines and the Committee ensures that there is no hostile environment for women at work / study place.
No Smoking Area
The whole of the BESTIU Campus is declared as “No Smoking area’’ and any violation in this regard would invite severe punishment.